Due to the detailed nature and our high order volume, our current order processing time is 2-3 business days, not including transit time. For all gift box orders, we ship via USPS. The transit time depends on location proximity to the state of Kansas.
Because of the handmade nature of many of our products, there will be times when Kindred + Kel will substitute these items with comparable products of equal or greater value should supply run short.
Yes, absolutely. Each box comes with a handwritten note to your recipient. When you check out, include your message in the box that says “Add a Note to Recipient” and we will take care of the rest!
Kindred + Kel does not include a packing slip or invoice of any kind in our shipping boxes.
Due to the handmade nature of each gift box, Kindred + Kel does not offer returns. Any damage to the gift that may have occurred in transit must be reported within 24 hours of receipt to be eligible for replacement. Please contact us at [email protected] and we will do our very best to resolve the issue. Your business is important to us!
We currently work with a wonderful group of makers and artisans who create the items that are included in our gifts. If you would like your product to be considered, please send a sample to 4038 N Stone Barn Street, Maize KS 67101 and we will connect with you if it looks like it might be a good fit.
We are grateful for the opportunity to make gifting convenient, yet meaningful, and believe that there is nothing quite like receiving a gift from the heart, especially when it has been curated with intention and the finest handcrafted goods. Every customer is incredibly important to this small business, and we are thankful for these kind words from some of the individuals whom we have been honored to serve.
If you have any questions about your order or just want to say hello, you can get in touch with us by sending an email or reach out through one of our social channels. We would love to hear from you!
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